Last updated on June 23, 2026
1. Purpose and Scope
This Fair Use Policy explains how usage of the Jurisphere platform is governed and the reasonable limits that apply to it. Its purpose is to keep the platform fast, reliable, and secure for every user, and to protect that experience from the small number of usage patterns that can degrade it for everyone else.
Jurisphere is licensed on a per-seat basis. Each seat is intended for a single named user, and the platform is built around that assumption: personalised memories, tasks, projects, and usage insights are tailored to each user’s work and perform as intended only when a seat is used by the person it is assigned to.
These limits are guardrails, not barriers. They are set well above the needs of normal, day-to-day legal work and are not intended to constrain it. What they are designed to catch is usage that falls outside ordinary individual activity, including automated, scripted, shared or programmatic access; attempts to circumvent rate limits; and other forms of excessive or abusive consumption that place a disproportionate load on the platform. Setting clear, generous thresholds is how we keep capacity available and access dependable for all accounts.
This policy forms part of, and should be read together with, the Jurisphere Terms and Conditions. Where a subscription is already governed by custom usage terms under a separate agreement, those terms prevail over this policy.
2. How Usage Is Measured
Usage is measured per seat and is split into two categories:
Queries. A query is a single request submitted to Jurisphere covering Research, Document Review, List of Dates and the Word Add-In. Each message in a conversation, including follow-up questions, counts as a separate query.
Translation. Translation is measured separately, in pages, and does not count toward query usage.
Query usage resets at the start of each monthly billing cycle. Translation usage resets at the start of each billing cycle.
3. Usage Limits and Service Levels
Jurisphere does not enforce hard caps that cut off access. Instead, usage operates across service tiers: within your limit you get full performance, and beyond it a graduated, temporary adjustment applies to keep the platform stable for all users. Normal professional use is very unlikely to move beyond the first tier.
Queries (Research, Document Review, List of Dates and Word Add-In)
| Usage Limit | Capabilities |
|---|---|
| Within applicable threshold | Full response, delivered in real time. |
| Above applicable threshold | Requests may be served by a lighter-weight model, with slightly higher response times. |
| Significantly above applicable threshold | Requests may be queued, with an estimated wait time shown in the platform. |
Translation (pages)
| Usage Limit | Capabilities |
|---|---|
| Within applicable threshold | On-demand translation at full speed. |
| Above applicable threshold | Translations may be queued, with a minimum processing time of around six hours. |
| Significantly above applicable threshold | Translations may be queued, with a minimum processing time of around twelve hours. |
4. Visibility and Notifications
Your usage and limits are always visible to you. Each user can track consumed queries and translated pages against their limit on the usage dashboard, which resets at the start of each cycle. Jurisphere may also display usage notifications as you approach a limit, so there are no surprises and you can plan your usage or talk to us about the right plan for your needs.
5. Acceptable Use of Your License
Each seat is tied to a named user, and usage is expected to reflect that one person’s professional activity. Usage that is inconsistent with single-user access falls outside fair use and may constitute a violation of this policy and our Terms and Conditions. Indicators that may suggest such usage include:
- automated, scripted, or programmatic access to the platform, or attempts to bypass usage limits;
- sign-ins from two or more locations within a short window (for example, within 30 minutes) in a pattern not explained by a single user moving between devices or networks;
- query or translation volume that is inconsistent with the activity of a single user; and
- use of proxies, VPNs, shared inboxes, or similar tools or arrangements to obscure access by more than one person.
Where usage patterns suggest activity of this kind, we will ordinarily reach out to your account’s point of contact first to understand the situation and, where useful, work out the right arrangement together.
Where a breach of this policy or the Terms of Service is confirmed, however, Jurisphere reserves the right to restrict, throttle, or suspend access to the affected seat or account, in whole or in part, with or without prior notice. We will exercise this right proportionately, and access will be restored promptly once the issue is resolved.
6. Questions and Support
This policy exists to protect the platform from misuse, not to get in the way of legitimate work, and we apply it with that intent.
If you have any questions about how this policy applies to your account, or would like to talk through your usage, please reach out to your designated Jurisphere point of contact. If you do not have one, or if a question remains open, you can write to jayanth@jurisphere.ai.
If you believe your access was adjusted in error, please do not hesitate to contact our support team. Where there has been no breach of this policy or any other applicable Terms, your full access will be restored promptly.